Workflow Automation with AI
Design, build, and deploy AI-powered automations that eliminate manual work across sales, ops, HR, and marketing — without hiring a developer.
Why Workflow Automation?
Learning Outcomes
By completing this programme, you will be able to:
- Map, design, and automate end-to-end business workflows using Zapier and Make.
- Build multi-step automations that span email, CRM, spreadsheet, and messaging apps.
- Create AI-powered workflows that classify, route, summarise, and respond to data automatically.
- Use n8n to build self-hosted, production-grade automation pipelines.
- Design agentic AI workflows using LangGraph and CrewAI that reason and act independently.
- Audit existing processes, identify automation opportunities, and calculate ROI on each.
Your Learning Roadmap
A week-by-week path from foundations to job-readiness.
Process Thinking & Mindset
Identify which workflows to automate first — and how to think in triggers and actions.
Zapier Essentials
Build simple multi-step Zaps connecting the apps your business already uses.
Make (Integromat) Deep Dive
Handle complex branching logic, error handling, and data transformation.
n8n: Power Automations
Build automations with full control over data, hosting, and custom nodes.
AI Inside Workflows
Add ChatGPT, Claude, and AI APIs as steps inside your automations.
CRM & Sales Automation
Automate lead capture, follow-up sequences, and pipeline updates.
HR & Ops Automation
Automate onboarding, approvals, reporting, and internal notifications.
Advanced: Agentic AI Workflows
Build agent-based pipelines with LangGraph and CrewAI that plan and act.
Capstone Project
Design and deploy a complete automation system for a real business scenario.
Skill Gain Forecast
Proficiency benchmarks based on cohort outcomes. These are measured at your Week 8 oral viva — not estimated from syllabus coverage.
Skills You Will Master
Zapier
Multi-step workflow automation
Make (Integromat)
Advanced branching automations
n8n
Self-hosted automation pipelines
Process Mapping
Identify, document, and optimise workflows
AI API Integration
Add LLM intelligence to automations
CRM Automation
HubSpot, Notion, and spreadsheet flows
Error Handling
Build reliable, fault-tolerant automations
Agentic AI
LangGraph, CrewAI, and agent loops
Tools Covered
Hands-on experience with the tools used by professionals.
- ZZapier
- MMake (Integromat)
- Nn8n
- LLangGraph
- CCrewAI
- AAirtable
- NNotion
- HHubSpot CRM
- GGoogle Workspace
- SSlack
- WWebhooks
- PPython (basics)
- OOpenAI API
- PPabbly Connect
Job Roles You Can Target
- Automation Engineer
- RPA Specialist
- No-Code Architect
- Process Improvement Analyst
- AI Workflow Consultant
- Business Operations Lead
Who Is This For?
Students & Graduates
Ops, HR, Sales, and Marketing pros who want to eliminate repetitive tasks.
Working Professionals
Founders and freelancers who want to scale without hiring.
Career Changers
Product and project managers responsible for process efficiency.
Is This Course Right For You?
This course is deliberately specific. Here's who gets the most out of it — and who should look at another stream first.
Great fit
Not the right fit
Workflow Automation with AI FAQs
Frequently Asked Questions
Is coding required?
No coding is required for most of the course. Week 8 (Agentic AI) uses some Python, but we provide all code and focus on understanding rather than writing from scratch.
Which automation tool is best for my business?
We cover four platforms (Zapier, Make, n8n, and AI APIs) and help you choose based on your budget, data sensitivity, and technical constraints.
Can I automate workflows in my current company during the course?
Yes — and many students do. We encourage applying skills to real workflows from Week 2 onwards.
What is covered in Week 8 (Agentic AI)?
We introduce LangGraph and CrewAI to build AI agent pipelines that can plan tasks, search, and act — beyond simple if/then automation.
Do I get access to the automation templates we build?
Yes. All Zaps, Make scenarios, and n8n workflows built during the course are yours to keep and deploy.

